Terms & Conditions

Our service

Billie Loans Pty Ltd (ACN 679 740 973) operates billie.loans and provides short-term pay advances. Advances are described in our Target Market Determination. By using our platform you agree to these terms.

Intellectual property

All content on this website – including images, text, logos, and downloadable files – belongs to Billie Loans Pty Ltd. You may not reproduce or distribute it without our written permission.

Acceptable use

You must not use our platform for harassment, fraud, hacking, intellectual property violations, or posting offensive material. Violations may result in suspension or termination of your account.

Account responsibility

You are responsible for maintaining the security of your account credentials, providing accurate information, and keeping your details current.

Privacy

How we handle your personal information is set out in our Privacy Policy. By using our services you acknowledge that information is collected as described in that policy.

Consumer protections

Nothing in these terms excludes, restricts, or modifies any right or remedy you have under the Australian Consumer Law. All statutory consumer guarantees apply.

Dispute resolution

If you have a concern, please contact us first. We will acknowledge your complaint within one business day and aim to resolve it within 30 calendar days. See our Complaints page for details.